Welcome to the Optus SMS Suite! Optus | 108,808 followers on LinkedIn. I am trying to link my mobiles service.-----To link your mobile phone service to My Account: Enter your service number (this is your mobile number) Enter your account number then click 'Next'. If you don't want to call, you can message our Social Media Team via  Facebook or Twitter they have a point of escalation for the following urgent enquiries: -No Broadband connectivity (no access to the internet), -No Mobile connectivity (can't make or receive calls). I've been told I need two My Accounts, each requiring separate email addresses. Heya @jocindi, sounds like your Internet account might not be compatible with My Account. How Optus online chat works. Please PM me with your account number, full name, DOB and email login so we can get to the bottom of it for you. Optus Bank, Inc. | NMLS #: 811363 | Licenses | NMLS Consumer Access This website contains links to external websites. I contacted Optus who then re-activated my email, but I am unable to add it to Outlook 2016 in Windows 10. Did you ever get this resolved? *Create a Username: You need to choose a new username. Email address *. Hold the line, don't press 1, keep on the line follow the prompts and you'll reach the team who can action this for you. I've had this number for 18 years, not sure why this is happening. These My Account details aren't linked to this SIM so you won't be able to view the details of this mobile service. Just contact Optus and request it be put on the one bill / account. MESSAGE US 24/7 FOR SUPPORT • Get instant responses from our new Digital Assistant • Connect to human experts when you need to • Access your message history • Reply when it suits you FIND YOUR OWN… Log in to My Account. There are certain limitations when it comes to particular product types but that shouldn't stop you registering for electronic invoicing or accessing PDF copies of your bills online. When I open the iOS app, my data is shown fine without logging in. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Do you still want to log in using this My Account? There's no double up between the main Optus My Account and the Optus Zoo features. This may be … I had to remind them that they work for Optus, not me, and if it's linked to another service then shouldn't THEY be telling me what service it's linked to?! @timbosauer, you can absolutely link a broadband service to an existing My Account profile. The best way to manage your OPTUS account and get help when you need it. Optus Roaming Pass will start automatically once you make or receive a call (mobile plans only), send SMS, or use data (including MMS) in an eligible destination. Auto-suggest helps you quickly narrow down your search results by … Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. It starts with either an '8' or a '9' Click 'Generate Security Code'. Before you can set up your mobile phone for POP3 email, you need to set up your mobile phone for internet. Home Blog. Optus gained exclusive access to this link in 2001, ahead of acquiring the organisation in 2005. Using POP3, your email are retrieved and stored locally on your mobile phone and at the same time they're deleted from the server. If this is true it is ridiculous as we all know how frustrating it is to remember all the passwords you need to access things on line. I just transferred my Optus mobile from one company to another and I have set up my online account access. Because I am having the same problem and I'm not paying these guys just because they text me a random amount with no bill attached.What a pain! Use your My Account email address and password to … I have a prepaid service. Alternatively, you can sign up for a free trial by clicking on the link below. View your usage, get billing support and much more with the My Optus app, download it, Re: how can I link 2 accounts on my login, ------------------------------------------------------------------------------------------------------------------, ------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. Optus turns to AWS for help with becoming 'end-to-end' cloud solutions supplier. Optus. Optus tech support told me I could not link them also ??? See this content immediately after install Get The App You can set up your mobile phone to send and receive email from your email accounts. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Thanks for the advice but apparently I cannot link an Optus mobile account login to an Optus Broadband Internet account login as they are run as 2 separate parts of the business. I tried messaging them on Facebook, they said my email was linked to an additional service and then asked me if that is true. This. How do I set up my Outlook email to sync with my optus webmail account. cancel. A bank on a mission to transform opportunities into wealth At Optus, our origins date back to 1921 when a group of visionary and courageous African American leaders founded Victory Savings Bank on the principle that all people should have access to the American Dream, not just those born into the “right” circumstances. If you do receive an error prompt, let us know. Tap into your account with the My Optus app. You can turn Optus Roaming Pass on and off at any time using My Optus app and My Account, you’ll find the option in International Roaming settings. If it's not working, please chat with us. 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