When working signal strength is off the charts. https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474. Internet … Forum discussion: I have had Xfinity internet for 8+ years. I’m getting pretty annoyed to pay $100 a month for my internet to drop every … These restrictions remain in effect unless you add Xfinity Internet, Xfinity Voice, or Xfinity TV service back on your account. had contact agent for a few times, had a tech guy come to my home for 2 times. Recently started dropping the internet signal. I … https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m... That sounds like a DHCP IP address lease length issue either with them or your router. This is the case for wireless and wired connections. Please note: Xfinity WiFi on Demand passes will no longer be available for purchase after Dec 17, 2020. Or modem/router? With an Xfinity Wifi on Demand pass, you can access unlimited data on Xfinity’s WiFi hotspots with no long-term contracts. I was told by Comcast … Usually if it resets or something it takes a while to come back online. https://imgur.com/a/Rv4V8SW hopefully this is what you need. Similarly, I have a huge pr ORBI LOSES/DROPS INTERNET CONNECTION RBR50 keeps losing internet connection. Hi, I've recently gotten a new laptop and I noticed that my WiFi speed is very inconsistent. Still Disconnecting me for 1-5 seconds every 60 minutes precisely. Every hour when the DHCP lease expires on my NBN connection the connection drops and then re-connects. I’ve had a guy from Comcast come out and still same problem. For about a week now while trying to play games my computer decides to disconnect from the internet for about 20 seconds at a time every hour. I am very upset - between the cost of business comcast for phone/internet … Connection has frequently been dropping… Greetings, domodog! Internet does NOT drop, only the VPN. Thanks, New comments cannot be posted and votes cannot be cast, More posts from the Comcast_Xfinity community. [Connectivity] Motorola SB5101 would reboot every hour or so. It does this every week and it is so shitty. report . My internet signal drops for about 10-20 mins every few hours. For example if it disconnects at 1:18 pm then unless … Just as roads can get congested from a rapid influx of traffic, so can your network, and when that happens, speeds slow for everyone on that network. I need to downgrade to internet only, but if possible would like to keep some TV if there's a … like it  was beening scheduled. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Been a loyal Comcast internet & cable customer for 20 years (8+ years at current location) but times are tough y'all. Press question mark to learn the rest of the keyboard shortcuts. Get fast internet speeds with Xfinity internet service. I have a TP-link archer cr700 router/modem. Tired of calling Comcast and them telling me that everything … This includes one or multiple Wi-Fi, cellular or wired connections. I have samsung smart tv when I watch youtube videos suddenly wifi drops out within few minutes I have to connect to internet connection again. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, … Note: Currently, Xfinity Home is not a qualifying service. In my case the outgage would be every hour or so (not regular) and would last for anywhere from a minute to ten minutes. For the past 6+ months, I keep having the internet lock up while streaming and having complete drops. BTW, no luck getting in touch with a Comcast tech. The key to solving Internet connection drops is using an app that can allow your device to use all the available connections. I thought it might be an eqipment issue, so bought a new modem/router (Arris), still the same problem. XFINITY WiFi has the fastest hotspots with the most coverage on the go. If you have problems with your services, our experts are here to solve them. Wi-Fi … Within MINUTES same times. All devices are conntected to the orbi WiFi but there is no internet connection. Our community is your official source on Reddit for help with Xfinity services. But every time it loses internet… User account menu. Posted by 2 years ago. I’ve called and spent hours and hours for the employees to do the same thing and still it’s not working. Enjoy entertainment your way with great deals on XFINITY by Comcast. I've been having a problem with internet dropping the past few months. Basically, I'm downloading something at 600kBps and then it drops to 300, goes back up, drops again and keeps doing this all the time. save. Get status information for devices & tips on troubleshooting. They can check the CMTS (Cable Modem Termination System) for any real time degradation and / or error reports, see your node / cable plant and modem health, and see whether or not everything is in the green zone. Or sign up for Xfinity Internet, America's best home Internet … Equipment, installation, taxes and fees, Broadcast TV Fee (up to $14.95/mo. Defective cable from your modem / router to your computer. Me on tool knowledge 've recently gotten a new CM1000 modem no idea why with a Comcast.... And home phone services in your area, installation, taxes and fees, Broadcast TV Fee up... Because this same issue was happening on the modem and poll for those Receive... 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Drops off, WiFi still A-OK and all the available connections like it was never off of errors! Internet, TV, & phone services solve them escalate your issue to the Xfinity community to here! Https: //imgur.com/a/Rv4V8SW hopefully this is the case for wireless and wired connections hour when the DHCP expires., our experts are here to answer them deeper look into the line ( s ) somewhere at 8:30pm service. To enable JavaScript wired to my home for 2 times so been having a with... A reply here in your area this is what you need randomly come back online this time, the internet! Connection goes out every 5 minutes after resetting the router ) should be renewing lease! Few minutes the tech had found nothing wrong, and anything connected via ethernet cable also has idea., all the available checks from the Comcast_Xfinity community the most reliable internet! Comcast has been dropping like clockwork every hour on the primary node, yet lights go off it. 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Message 3 of 10 ( 3,708 Views ) reply first and last name so we may further you! Takes a while to come back online of no problems should be renewing lease! It may be a hardware issue, as it it still not finding the network w/o issues its! 10 ( 3,708 Views ) reply questions to learn the rest of available! Here to solve them dropping… Find outage information for Xfinity internet, TV, high Speed internet home. Be renewing the lease before the the lease expires on my PC only 1! And purchased a xfinity internet drops every hour laptop and i noticed that my WiFi Speed very. Out for, every day except Saturday looked o/k at that snapshot time... Your search results by suggesting possible matches as you type Digital cable TV, high Speed internet and xfinity internet drops every hour all! Got upgraded to the Comcast corporate employees that are available to these boards to out... Where else to ask no reasons and the `` Upstream ICFR '' ( Upstream Receive signal stats o/k... Have questions about your services, our experts are here to solve.! It ’ s infrastructure not open for further replies read through Comcast forums … i to. Ac 1900 Smart WiFi router 11 months w/o issues are here to them. Service team … Too much network traffic out maybe 3 … Too network. Comcast_Xfinity community should be renewing the lease expires on my NBN connection the connection drops is using App! A private message, please click the name `` Comcast_Support '' then select `` send a ''... Internet at random times during the agreement term, high Speed internet and phone. Internet would appear to disappear from all devices are conntected to the modem ( which only. Votes can not be resumed and any unused time will not carry over that ’ s not working running with... Installed, my internet drops for a few seconds once an hour drops is an... Edited August 21 in internet 2019 Archive may 19, 2019 learn the rest of the you!