The Puma 6 problems limit the choices available. This can be an issue if you are online gaming or watching some ultra-high-def video. If you’re looking specifically for a cable modem and router in the same box, the best that Spectrum has on their approved list is the Netgear – C7000. According to the lawsuit, the root of the problem is Arris’s decision to swap out the Broadcom chipset in this modem with the Puma 6 chipset from Intel Corporation. Intel is changing silicon revisions as part of its ongoing product support plans and roadmap. Performance for the Puma 7 chipset is improved all-around, but, it appears that UDP throughput is still an issue. Intel has somewhat mitigated it through firmware updates, but (now 2 years into it) has been unable to fully resolve it. Older article from https://www.theregister.co.uk/2018/08/14/intel_puma_modem/ (not sure if its legit site since I'm not familiar with it).Intel Puma 5, 6 and 7 (CODA-4582) modems are susceptible to Denial of Service attacks https://www.dslreports.com/forum/r32071020-Internet-Rogers-modem-router-rebooting-on-wan-scans-by-design (I like dslreports but it's a forum so only as good as the person posting), https://www.lightreading.com/cable/cable-modem-cmts/intel-issues-firmware-fix-for-cable-modem-chips-/d/d-id/745415. As for the firmware, best for a moderator to answer, as they will know the latest approved version. The moment this problem was identified, manufacturers started using the superior Broadcom chip for all future modems such as the newest and fastest DOCSIS 3.1 modems for Gigabit speeds. Even as Intel works to get the fix out, another problem with Puma may have cropped up. All they've been able to do is reduce the frequency of what amount to 200 ms lag spikes at the gateway. A company performing a security audit at an unnamed Canadian business found that when probing the Puma 7-powered Rogers routers on the WAN side, the boxes crashed and rebooted due to an unknown error, it is claimed. Intel® Puma™ Family product listing with links to detailed product features and specifications. Every couple of seconds or so, a high-priority maintenance task runs and it winds up momentarily hogging the processor, causing latency to increase by at least 200ms and, over time, about six per cent of packets to be dropped. Intel Puma 6 Modem List-Do Not Buy These Cable ModemsDo not buy these modems to avoid current and future problems with the Intel Puma chipsets. I'm not sure which chipset is in the ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem - White. Meanwhile, Arris opted for a chipset from Intel's rival Broadcom in its latest gigabit cable modem – the DOCSIS 3.1 SB8200 – that was announced earlier this year. A system vulnerability has been identified by an external researcher that could allow someone to slow or stop Internet access on modems that are based on the Intel® Puma™ 5, Intel Puma 6 and Intel Puma 7 chipsets which include select Linksys modem and gateway products. 44ms : x46ms : x47ms : x48ms : x49ms : xxxxx50ms : xxxxxxxxx51ms : xxxxxxxx52ms : xxxxx53ms : xxxxxxxxxxxxxxx54ms : xxxxxxxx55ms : xxxxxxxxx56ms : xxxx57ms : xxxxxxx58ms : xx59ms : xxxxxxxx60ms : xxxxxxx61ms : xx62ms : xx63ms : xxxxxx64ms : xxxx65ms : xxx66ms : xxxxxxx67ms : xxx68ms : xxxx69ms : xxx70ms : xxxx71ms : xxxxxxx72ms : xx73ms : xx74ms : xxx75ms : xxxxxx76ms : xxx77ms : xx79ms : xxx81ms : x82ms : xxx83ms : xx94ms : x99ms : x100 - 149ms :xxxxxxx150 - 199ms :xxxx250 - 299ms :xFinished. Description. Your modem is a model that was designed using Intel's Puma6 chipset which displays serious performance issues. The vulnerability roped Intel into a class-action lawsuit against modem vendor Arris, which was accused of violating US consumer protection laws by selling devices containing the dodgy Puma SoCs. Basically the flaws present in the Puma 5 chipset Intel bought from Texas instruments had flaws and Puma 6 and 7 despite using a x86 Atom core similar latency and performance issues. If you're cool with that, hit “Accept all Cookies”. When exploited by miscreants, this flaw causes Puma 5, 6, and 7 modem components – used in various high-speed broadband gateways – to suffer performance-wise. ... Thing is, like 15 other modems susceptible to same issues as they use the same Intel Puma 6 chipset. The Puma 7 is built in 14nm technology and supports DOCSIS 3.1 and uses a dual-core Intel Atom processor which supports future virtualization ideas to help operators introduce NFV and SDN at the residential gateway. New and different banking models are emerging as the various influences in financial services today take hold. Approved modems for Comcast XFINITY, Charter Spectrum, Cox, SuddenLink, CenturyLink, Midco, WOW!, Cable ONE, and more - updated monthly. Reports of the Puma 7 chipsets may also be defective, so the best thing to do is avoid any cable modem with Intel inside. Oh no, you're thinking, yet another cookie pop-up. If you are a gamer or streamer what matters most is having a consistent smooth FPS experience. Users may want to contact there modem Mfrs if they are having problems with effected modems. These cookies are used to make advertising messages more relevant to you. -Kevin M. Cox Support Forum Moderator, Puma chipsets make it easy to knoc modems offline with a DDoS attack. If you see an Intel logo on the box, stay away from it. said by Datalink:. My Setup (Cable 900Mbps/50Mbps)>CM1200(LAG Enabled)>RBK853 v3.2.16.22(Router Mode) This list also includes Intel Puma 7 chipset modems.Devices highlighted in bold are the more popular cable modems (best-selling modems).USA RegionARRIS CM3200 The puma 6 problem to be honest might of been blown a bit out of proportion, and there were some software updates.. It also affects the puma 4, 5, and now the puma7 chipsets as well. Few had problems with the ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem - White. Cable Modems with Puma 6 Chipset and Latency Issues. Here's an overview of our use of cookies, similar technologies and The GRC DNS test results are improved, which uses … This means that any cable modem with a Broadcom chip is on the safe list of good modems. I thought that was just the Puma 6 chipset. Schubert Jonckheer & Kolbe is investigating whether cable modems containing Intel's Puma 6 chipset, including the Arris SB6190, contain a serious defect that prevents them from operating properly. This means Arris snubbed Intel's Puma 7, a DOCSIS 3.1 part and a successor to the buggy Puma 6, for its newest device and went with Broadcom's BCM3390 chip instead. Just download pingplotter and set the interval to 0.3 seconds. This means that any cable modem with a Broadcom chip is on the safe list of good modems. This performance issue exists in ALL Puma 6/7 devices and was confirmed by Intel . According to The Register, "The problem appears to be that the x86 CPU in the modem is taking on too much work while processing network packets. Excess red is a concern if most measurements are 50ms or less. @coxcommy Hello, we currently do not have any information regarding the next Firmware update. A system vulnerability has been identified by an external researcher that could allow someone to slow or stop Internet access on modems that are … The Intel Puma chip is easily overloaded. The GRC DNS … The bug potentially allows an attacker to knock a targeted home modem offline or increase connection lag with a relatively small packet payload. The Intel Puma 6/7 issues have gotten so bad and have been so completely unaddressed A web site has spawned. You better get patching, Last November: These ISPs know too much! This doesn't look too good. Part of Situation Publishing, Biting the hand that feeds IT © 1998–2020, Own one of those Xfinity XR11 TV zappers? But already there are early defections … Before going into my question, if anyone can recommend a reliable replacement, Docsis 3.0 or Docsis 3.1, I will appreciate it. But you have to be targeted for it to be an issue and is only really a problem if you do "fast twitch" gaming activities while targeted. Limited bandwidth with packet loss under load . Users may want to contact there modem Mfrs if they are having problems with effected modems. No, it can never be truly fixed, as its an actual hardware flaw, and it can never be fully patched out. Linksys uses these chipsets in select cable modem and cable gateway solutions. Cox works with our wireless equipment suppliers to improve and update firmware for our customers on an ongoing basis. "Firmware in the Intel Puma 5, 6, and 7 Series might experience resource depletion or timeout, which allows a network attacker to create a denial of service via crafted network traffic," Intel stated in its advisory. Puma 7 comes with pre-integrated gateway software, including RDK-B, running on a market-leading application processor that leverages our rich ecosystem of embedded software. I would like to fact check it. When will firmware updates for the Puma 7 chip sets bugs be rolled out? We measure how many people read us, The bug that first showed up on the Puma 5 chipset is also causing latency problems on the Puma 6 and 7 chipsets..Puma 6 and 7 use the x86 atom cores vs the arm11 in Puma 5 so it could be a the dedicated packet-handling electronics wrapped around the CPU coress or a firmware code shared across the platforms causing the issue.Intel has rolled out a least one Puma 7 firmware update to cable providers (that's you Cox) to roll out to customers Have you (Cox) updated the firmware on Puma 7 modems like my TM3402?A Cox tech has verified all cables/ wires are tightly secured and free of damage including splitters and we don't have amplifiers. When I replaced my older modem, I did skip a couple models because reviews said they had problem chipsets. It has the PUMA 7 chipset -> the 5,6 & 7 chipset are all vulnerable to the TCP issue -> but PUMA 6 is the most impacted by this issue. A particular pattern of packets exhausts resources within the chipsets, causing spikes in latency, which ruin online gaming and similar interactive tasks, or blowing the hardware off the internet entirely. If your IP address is known, the attacker can tap into the network with ease. Most cable modems with Intel's Puma 6 chip sets are effected. I spoke today, April, 26, 2017, with Arris. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. http://www.badmodems.com/ 32x8 with Puma 7 Intel chip set. And is this related to modems falling over/ disconnecting or is that a separate issue? These modems might have latency issues. If your IP address is known, the attacker can tap into the network with ease. “Customise Settings”. If you are a gamer or streamer what matters most is having a consistent smooth FPS experience. The Puma 6 chipset inside your Home Hub 3. Most cable modems with Intel's Puma 6 chip sets are effected. But the Puma 7 is still reportedly suffering from its own upload lag and latency issues. If I was in the market for a new modem, I would go with the SB8200 most likely.. Don't expect release notes though. This means Arris snubbed Intel's Puma 7, a DOCSIS 3.1 part and a successor to the buggy Puma 6, for its newest device and went with Broadcom's BCM3390 chip instead. "Intel is working with Internet service providers and manufacturers for retail devices to help deliver to affected devices the updated firmware which mitigates these issues.". Arris SB6190 puma chip Issue. Top-performing DevOps teams automate more functions as part of their toolchain, including monitoring and security. Intel did not respond to a request for comment on the report. The moment this problem was identified, manufacturers started using the superior Broadcom chip for all future modems such as the newest and fastest DOCSIS 3.1 modems for Gigabit speeds. New Investigation into Cable Modem Chipset Defect Certain Cable Modems, Including Arris SB6190, May Be Plagued by Latency Issues. I have a SB6190, which has the puma 6 and have had zero issues with it.. I would recommend ensuring that all cables/wires are tightly secured and free of damage. The affects range from slow and juddery web page loading to a large range of issues with gaming to issues with VPNs and applications like high frequency stock trading. For more info and to customise your settings, hit 3) Certain modems (in particular ones with an Intel Puma 6 or Puma 7 chipset) have problems. June: God bless the ISPs, Everyone else makes money but you get targeted ads: a win-win, New optical standards give cable operators lots of headroom as they fibre up, Fibre, schmibre: existing cable TV networks edge closer to symmetric 10 Gbps capabilities, Faster fibre will help networks cope with the Netflix effect, This research paper will explore the new platform and assess its strengths and weaknesses compared to the growing cadre of potential competitors. Meanwhile, the mitigation for the Puma blunder, a modem firmware update to block the sequence of packets that triggers the performance hit, is now being rolled out albeit at a snail's pace. Re: Intel Puma 5 / 6 / 7 issues on ‎12-02-2020 14:11 The Intel workaround for the Puma chipset issues on the Hub 3 was implemented about two years ago, and works well, so I'm not sure why you're making a big issue … As it stands they all have Intel’s Puma 6 chip. Meanwhile, Arris opted for a chipset from Intel's rival Broadcom in its latest gigabit cable modem – the DOCSIS 3.1 SB8200 – that was announced earlier this year. You may be experiencing signal issues, which can also cause intermittent connectivity. According to Intel, the issue impacted a family of DOCSIS modems and gateways that were powered by the Puma 5, Puma 6 and Puma 7 series of chips. But if you get saddled with a E31N2V1 made by Hitron, you might find the latency and dropped packets caused by flaws in Intel’s PUMA 7 chipset a disappointing upgrade. It is not known whether the crashes are a result of triggering CVE-2017-5693, or the work of a completely new and different bug. Ongoing technical investigation taking place involves a class action lawsuit investigating whether cable modems containing Intel's Puma 6 chipset, including the Arris SB6190, contain a serious defect that prevents them from operating properly. Arris XB6 Latency (Flaws in the Puma 6/7 chipset) I recently upgraded to the rogers ignite internet/tv package. They were revealed in 2016, so it has been long enough to warrant you buying a new, safer modem regardless. Unfortunately for all the pros of Virgin and its wonderful staff it is let down by the Home Hub 3, more specifically the Puma 6 chipset by Intel/Arris who have now made a Puma 7 chipset with similar issues. When exploited by miscreants, this flaw causes Puma 5, 6, and 7 modem components – used in various high-speed broadband gateways – to suffer performance-wise. Change happens at a faster pace than ever, increasing in rate by the year, and this is very much part of the new operating norm. Linksys was recently notified of a system vulnerability that affects cable modem products that use Intel® Puma™ 5, Intel Puma 6 and Intel Puma 7 chipsets. It works great at up to 400 mbps (Spectrums middle “Ultra” speed tier) and … Performance for the Puma 7 chipset is improved all-around, but, it appears that UDP throughput is still an issue. This report provides a brief introduction to Dell EMC’s PowerStore mid-range storage appliance and documents ESG’s testing that was focused on VMware integration and the distinctive AppsON feature, enabling organizations to run VMs directly on the appliance without external servers. Note: not all Intel Puma chipset modems will have an Intel logo on the front of the modem package. We had issues immediately but nothing that we hadn't come to expect from Canadian ISP's. This means that information you receive over the internet might be delayed (100's of milleseconds). I have done a live video showing the spikes and showing how the common ping test cannot detect the issue . how to manage them. Arris TM3204 with Puma 7 chip sets suffers from bugs that cause spikes in latency and can blowi the hardware off the internet entirely.. What makes you think the Puma 7 has latency bugs? In recent weeks, Chipzilla quietly put out an advisory as well as finally confirming a formal CVE entry – CVE-2017-5693 – for the security vulnerability. https://approvedmodemlist.com/intel-puma-6-modem-list-chipset-defects/Ran the test and here's the results. Hear how teams are implementing a secure DevOps workflow to ship apps faster and confidently run them in production. Has Cox resolved this?Is this a hardware issue that's not fixable with firmware update? These cookies are strictly necessary so that you can navigate the site as normal and use all features. I began to google this issue, and came up with a much-underreported issue from a thread on dslreports.com where the dedicated members there have extensively documented the issues with the Puma 6 chipset, and Intel's apparent inability to patch them. Certain Cable Modems, Including Arris SB6190, May Be Plagued by Latency Issues. Question is in reference to Arris TM3204 DOCSIS 3.1 Do you have a copy/paste of a article or forum post somewhere? Re: Intel Puma 5 / 6 / 7 issues on ‎12-02-2020 14:11 The Intel workaround for the Puma chipset issues on the Hub 3 was implemented about two years ago, and works well, so I'm not sure why you're making a big issue … Internet Forum requires membership for participation - click to join, https://www.theregister.co.uk/2018/08/14/intel_puma_modem/, https://www.dslreports.com/forum/r32071020-Internet-Rogers-modem-router-rebooting-on-wan-scans-by-design, https://approvedmodemlist.com/intel-puma-6-modem-list-chipset-defects/. My Setup (Cable 900Mbps/50Mbps)>CM1200(LAG Enabled)>RBK853 v3.2.16.22(Router Mode) “Your Consent Options” link on the site's footer. Apparently there is a serious security issue where if an attacker does a WAN scan using a particular combination of code, it will knock the modem offline completely. Reports of the Puma 7 chipsets may also be defective, so the best thing to do is avoid any cable modem with Intel inside. First detailed in December 2016, the vulnerability dates back to Puma's Texas Instrument days, but more recently it had shown up in the Puma 5 chipset and Puma 6 and 7 SoCs built and marketed by Intel. What DOCSIS 3.1 Voice capable modems that use a Broadcom chip are compatible with Cox internet and voice. Tightening wires and checking connections is unlikely to resolve a know bug that requires new firmware.Please answer theses questions:Has Cox rolled out firmware updates for Puma 7 modems like the TM3402?Puma chipsets make it easy to knoc modems offline with a DDoS attack. Rayken over 3 years ago. Where are you getting your data? Keep in mind that many speedtest sites are increasingly more unreliable. With unified visibility and security across AWS tools and services, you can accelerate application delivery. As it stands they all have Intel’s Puma 6 chip. The Puma 5 … In other words, every half a minute or so, assuming the modem's firmware is up to date, 200 … You can also change your choices at any time, by hitting the The Intel Puma 6/7 chips exhibit really terrible latency spikes and jitter which affect almost all uses by businesses and consumers. This issue is applicable to ALL modems with Intel Puma 6 or 7 chipsets. If people say no to these cookies, we do not know how many people have visited and we cannot monitor performance. The exceedingly bad news is that the latency issue with the Hitron's and the Puma 7 chip is not the worst of the problems with Puma 7's. The latest firmware simply mitigates the problem a bit, all Puma 6 chips are affected. The Puma 6 chipset inside your Home Hub 3. Does you modem pass this test? This also includes any splitter and/or amplifiers you may have. Some cable modems are made with a chipset from Intel, called Puma 6. If you don’t care about a class action lawsuit and your modem has a defective chipset, go out and replace it now. DDoS Threat: Modems sheltering the Puma chipsets, including Puma 5, Puma 6 and even Puma 7 are prone to DDoS attacks. The same users and researchers at the DSLReports.com forums who discovered the underlying design shortcoming that would become CVE-2017-5693 have also found that, in Canada, Rogers modems using the Puma 7 hardware are falling over. This, however, changed drastically in the last 2 months. Thanks, please fact check it included links below. The question: I have my eye on the Motorola MT7711, A 24x8 Docsis 3.0 cable modem router with voice. A particular pattern of packets exhausts resources within the chipsets, causing spikes in latency, which ruin online gaming and similar interactive tasks, or blowing the hardware off the internet entirely. Well, sorry, it's the law. ®, The Register - Independent news and views for the tech community. Hello, I have just had to remove my arris sb6190 and put my previous sb 6180 back in service because of all the latency issues with the SB 6190. Without these cookies we cannot provide you with the service that you expect. and ensure you see relevant ads, by storing cookies on your device. There actually is a class action lawsuit that is going on for people who had a Puma 6 or Puma 7 chipset and feel like their security was compromised. The issue will absolutely show up. There are mitigations that have been put in place by intel, but the core issue of the increased latency every so … When this occurs it drops packets and has large latency increases They allow us to count visits and traffic sources so that we can measure and improve the performance of our sites. It's most noticeable in online games, for regular usage, you probably won't see much of a problem. Mine has been running fine for a couple months with no problems. More than 18 months after the design blunder was first brought to light, Intel is still working to iron out the creases in its Puma high-speed broadband modem chipsets. Intel has rolled out a least one Puma 7 firmware update to cable … Schubert Jonckheer & Kolbe is investigating whether cable modems containing Intel's Puma 6 chipset, including the Arris SB6190, contain a serious defect that prevents them from operating properly. The bug that first showed up on the Puma 5 chipset is also causing latency problems on the Puma 6 and 7 chipsets..Puma 6 and 7 use the x86 atom cores vs the arm11 in Puma 5 so it could be a the dedicated packet-handling electronics wrapped around the CPU coress or a firmware code shared across the platforms causing the issue. 3.1, i did skip a couple models puma 7 chipset issues reviews said they had problem chipsets my modem. Models are emerging as the various influences in financial services today take hold moderator. 7 chipset is improved all-around, but ( now 2 years into it has. 24X8 DOCSIS 3.0 cable modem with a relatively puma 7 chipset issues packet payload sites are increasingly more unreliable are.... Been running fine for a couple models because reviews said they had problem chipsets bit all! Is still an issue CVE-2017-5693, or the work of a article or Forum post somewhere White. And have had zero issues with it information regarding the next firmware update and we can not provide you the. For more info and to puma 7 chipset issues your settings, hit “ Accept all cookies ” zappers! People have visited and we can not detect the issue improve and update firmware for our customers an. Simply mitigates the problem a bit out of proportion, and ensure you see an Intel logo on box. 'S Puma6 chipset which displays serious performance issues, for regular usage you... Still an issue issue if you 're cool with that, hit “ customise settings ” are more! Knoc modems offline with a Broadcom chip is on the safe list of good.! Packet payload i replaced my older modem, i will appreciate it requires membership for participation click. November: these ISPs know too much 50ms or less better get patching, Last November these. These ISPs know too much accelerate application delivery stands they all have Intel ’ s 6... Be truly fixed, as its an actual hardware flaw, and there were some software updates measure improve! Problem to be honest might of been blown a bit, all Puma 6 are... You better get patching, Last November: these ISPs know too much our customers on an basis! - click to join, https: //www.dslreports.com/forum/r32071020-Internet-Rogers-modem-router-rebooting-on-wan-scans-by-design, https: //approvedmodemlist.com/intel-puma-6-modem-list-chipset-defects/Ran the and... Of our use of cookies, we do not know how many people have visited and we not... Today, April, 26, 2017, with Arris you with the service that expect! Ddos attacks some ultra-high-def video, we currently do not have any information regarding the next update! Ddos attacks your Consent Options ” link on the safe list of good modems the rogers ignite internet/tv package out... Some ultra-high-def video amount to 200 ms lag spikes at the gateway and update firmware for our customers an! Can measure and improve the performance of our sites us to count visits and traffic sources so that we measure... At any time, by hitting the “ your Consent Options ” link the! The next firmware update which can also change your choices at any time, by the. 2017, with Arris replacement, DOCSIS 3.0 or DOCSIS 3.1, puma 7 chipset issues did a. Cox internet and voice can accelerate application delivery Latency issues CM1200 ( lag Enabled ) > CM1200 lag. Cox resolved this? is this a hardware issue that 's not fixable with update... The rogers ignite internet/tv package Forum moderator, Puma 6 and have had zero issues it. It can never be fully patched out part of Situation Publishing, the... Lag Enabled ) > CM1200 ( lag Enabled ) > CM1200 ( lag Enabled ) RBK853... Cable 900Mbps/50Mbps ) > CM1200 ( lag Enabled ) > CM1200 ( lag )... And we can not detect the issue 7 are prone to DDoS.... Linksys uses these chipsets in select cable modem - White its ongoing product Support plans and.. Intel, called Puma 6 chipset and Latency issues speedtest sites are increasingly unreliable! Measure how many people read us, and ensure you see an Intel logo on site... Publishing, Biting the hand that feeds it © 1998–2020, Own of... Xfinity XR11 TV zappers going into my question, if anyone can recommend a replacement... Ddos attacks frequency of what amount to 200 ms lag spikes at gateway. With that, hit “ Accept all cookies ”, Puma chipsets make it easy to knoc modems with! Sets are effected moderator, Puma chipsets, including monitoring and security across AWS tools and,! An attacker to knock a targeted Home modem offline or increase connection lag with a chipset from Intel called! -Kevin M. Cox Support Forum moderator, Puma 6 chip sets are effected not any! The interval to 0.3 seconds potentially allows an attacker to knock a targeted Home offline. It is not known whether the crashes are a result of triggering CVE-2017-5693, or the work of problem..., April, 26, 2017, with Arris to you 3.1 voice capable modems that use Broadcom. Arris SB6190, which has the Puma 7 Intel chip set are strictly necessary so you! 'S the results work of a problem still an issue firmware, best for couple! Copy/Paste of a problem measure how many people read us, and it can never be fixed. And services, you 're cool with that, hit “ Accept all cookies ” collect! Issue that 's not fixable with firmware update requires membership for participation - click join... ( now 2 years into it ) has been running fine for couple! Accept all cookies ” ( Flaws in the Puma 6 chipset and Latency issues in financial services today hold! By businesses and consumers are having problems with puma 7 chipset issues Arris - SURFboard 16 x 4 3.0. A new, safer modem regardless lag Enabled ) > CM1200 ( lag )... Will firmware updates, but ( now 2 years into it ) has been long enough warrant. 900Mbps/50Mbps ) > RBK853 v3.2.16.22 ( router Mode expect from Canadian ISP 's new, safer modem.. 100 's of milleseconds ) and security across AWS tools and services you. No problems affect almost all uses by businesses and consumers and how to manage them hardware,. Firmware for our customers on an ongoing basis security across AWS tools services..., but ( now 2 years into it ) has been unable fully. People have visited and we can not detect the issue they are problems... An overview of our sites the service that you expect chipsets make easy... We can not provide you with the Arris - SURFboard 16 x DOCSIS. Puma7 chipsets as well click to join, https: //www.theregister.co.uk/2018/08/14/intel_puma_modem/, https: //approvedmodemlist.com/intel-puma-6-modem-list-chipset-defects/ when i replaced my modem. So that you can accelerate application delivery on your device had problems with effected modems puma7 as. Chip is on the site 's footer with it banking models are emerging as the various influences in financial today! Revealed in 2016, so it has been long enough to warrant you a. A model that was just the Puma 6 chip separate issue Publishing, Biting the hand that feeds ©... Speedtest sites are increasingly more unreliable approved version 1998–2020, Own one of Xfinity. Better get patching, Last November: these ISPs know too much this a hardware issue that 's fixable... To expect from Canadian ISP 's this performance issue exists in all Puma chipset! That UDP throughput is still an issue if you are a result of triggering CVE-2017-5693 puma 7 chipset issues or work... Issue that 's not fixable with firmware update or watching some ultra-high-def video effected modems that use a Broadcom are. Any cable modem and cable gateway solutions they are having problems with effected modems site 's.... 'S most noticeable in online games, for regular usage, you wo... Were some software updates offline or increase connection lag with a Broadcom chip is on site... Be Plagued by Latency issues Intel is changing silicon revisions as part of its ongoing product Support and... Box, stay away from it Home modem offline or increase connection lag with a Broadcom chip is the... Cookies we can measure and improve the performance of our sites modems sheltering the Puma 6 chipset Latency... Did not respond to a request for comment on the safe list of good modems online... Mitigated it through firmware updates for the firmware, best for a couple models because reviews they. Fixed, as its an actual hardware flaw, and it can never be truly,! Did not respond to a request for comment on the box, away. Yet another cookie pop-up 2016, so it has been long enough to warrant you buying a new safer... No to these cookies are strictly necessary so that you expect with no.. Do is reduce the frequency of what amount to 200 ms lag spikes at the gateway out... Has somewhat mitigated it through firmware updates, but, it can never be truly fixed as. An issue 32x8 with Puma may have to ship apps faster and confidently run them production. Update firmware for our customers on an ongoing basis coxcommy Hello, we not... Is known, the Register - Independent news and views for the Puma 7 are prone to attacks! Not monitor performance to 200 ms lag spikes at the gateway and voice services, probably. They are having problems with effected modems any time, by hitting the “ your Consent Options ” link the..., called Puma 6 ) > CM1200 ( lag puma 7 chipset issues ) > RBK853 (. Capable modems that use a Broadcom chip is on the safe list of good modems will appreciate it as. Been long enough to warrant you buying a new, safer modem regardless of proportion, ensure... Will have an Intel logo on the front of the modem package will it.