Worth the read, they filter bad reviews and only show good reviews on their rentals. First off, I tried contacting Vacasa multiple times prior to my stay and they were completely unresponsive. Who knows how much the camera is used to check in on guests. I traveled to Steamboat Springs in the middle of November to visit my nephew and arrived at the condo … The cabin was very clean and well furnished with everything we needed. 333 reviews from Vacasa employees about Vacasa culture, salaries, benefits, work-life balance, management, job security, and more. VaCasa ranks 90th among Vacation Rentals … Update; they called back and said that the service dog can stay. It is very conveniently located in Old Town, the balcony overlooks the river, very clean, stocked with everything you need, quality furnishings. In fact, they made it IMPOSSIBLE to cancel the reservation that was more than 2 months away. Copyright © 2004–2021 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. The Plaintiff is Barabara Fisher, a Portland resident who owns a cabin on Mt. We are glad our local staff was responsive and allowed your grandmother to stay as soon as they learned she had an ADA certified service animal. A free inside look at company reviews and salaries posted anonymously by employees. We agree that not being able to use the offices during covid-19 has been an … Click here for more information about Vacasa's licensed real estate brokerage/property manager in your state. Their personal habits were so foul that the bathroom floors had to be replaced. Their staff is also great, the only downside to Vacasa… We received emails from this woman, using her vacasa work email to tell sob stories about her sons' hardships and enquiring as to whether we would consider the offer she was so desperately trying to make. She knows the area well, steered me away from some areas, opened my eyes … Vacasa for the Win!! Vacasa offers property management and other real estate services directly through Vacasa LLC and through Vacasa LLC's licensed subsidiaries. 598 Vacasa reviews. Called Vacasa said they will call me back in a hour. I have had my trip planned for over a year, and today we showed up to check in at the house. We cancelled 6 days after making the reservation, and Vacasa refused to respond to dozens of phone calls and emails asking to cancel. It has desirable vacation homes spread all over the United States, Central America and South America as well as some locations in Africa and Europe. Everything started out positively and then there was a change in the GM for California. We recently booked a cabin rental in Minocqua, WI through Vacasa and it was a fantastic experience. She went on to say, however, that her son had recently moved to the area and was looking for a place to rent. A representative came to the house and performed an assessment of the whole property. 324 likes. Do you agree with Vacasa’s star rating? This is unethical and illegal. The local manager, David, takes exceptional care of our property. We walk in and the house is … 6 Barbados Ln. Who knows how much the camera is used to check in on guests. When we started we were renting from Elson Shields (who was great), and then Vacasa took over. Panama City Beach, FL 32461-9110. Read 6 more reviews about Vacasa Only the latest review will count in the company's TrustScore Ricky 1 review. Check out what 1,497 people have written so far, and share your own experience. All of the interactions I had with representatives of Vacasa … After having completed this assessment, she stated that some work would have to be done on the house before they would manage the property. They even stated that the employee responsible for this fiasco was one of their better employees. Purchased a week at a gorgeous condo in downtown Park City, 639 Park Ave. … They should admit their wrong and refund her money. A free inside look at company reviews and salaries posted anonymously by employees. We have rented houses in Florence for over 10 years. Mind you this is after making grandma think she was going to get kicked out at night with no where to go. We appreciate your feedback and we hope we can impress you in the future. This is a company wherein thieves and charlatans thrive. 1005 reviews of Vacasa "We travel frequently, and we stay with Vacasa almost every month. Thank you for your review! $50.00 cleaning hot tub, which they were trying to after every rental. Vacasa should also remove this homeowner from their service. We are currently assessing the review in accordance with our reporting processes. They have a very high property manager and housekeeper turn-over rate. Then the wrong keys were in the box - these keys would not … That is a fact.We have rented Parkside Haven (a beautiful home) several times, a large home, perfect for when the whole family comes. +Full Service VR Management/Co-Hosting +VR/Airbnb Cleaning Service Incase you are wondering it's house 15226 after dune delight. She insisted and insisted, adding that her son would be able to help with the work that needed to be done, while also paying rent. They left cancelled reservations on the calendar making new reservations impossible. It was anything but delightful. Each location is unique to the area and personal, while still being hos… I have a few friends who own homes that Vacasa manages there and they are quite pleased. Things were taken, and things were broken. I will be contacting my lawyer in the morning. DO NOT, repeat, DO NOT deal with this company, EVER. Denying some one with a service animal is no different than denying service to someone in a wheelchair. If I could leave a negative 10 star review I would. This was the last straw. 614 Vacasa reviews. Vacasa’s licensed real estate brokerages/property managers include: Vacasa Alabama LLC; Vacasa Arizona LLC; Vacasa … Many in that area are on drugs. If your local group is meh, owners won't be so happy. The damage has been done, a person with a disability was made to feel unwanted and unwelcome in their guest home. $20.00 to remove one can of garbage. A number of the TA reviewers mentioned that they had to call a Vacasa … Heather's Angels. I decided to book a reputable B&B with excellent reviews. We were making $65.00 a night paying for all utilities,internet and cable. What a colossal joke. Vacasa is the most disorganized company that I have ever seen. The complaint alleges that Vacasa misrepresented its commission and fee structure by charging renters additional amounts for their nightly use of properties, but not sharing any of such amounts with home owners, including, but not limited to: the booking fee, hot tub fee, pet fee and early check in/late check-out fees. It was just as described and very clean. I stayed at my place to find damage and dirty sheets and stains on the ceiling. That said, you can still get a much nicer place to stay when in town if you rent a home, rather than getting a room at a motel in town. It wasn't for us.We would not hesitate to rent River Vista Condo again. Vacasa never did send the email for instructions on entering the property or follow up in any other way. Ultimately we agreed, trusting her as a representative of an agency we had paid for, to be an honest person and not screw us completely. They also want my grandma to do a bunch of forms and reviews to attempt to maybe get a refund. Property Management. And, when they finished the last cleaning, they switched out a showerhead and took one of my propane tanks. 5 reviews of Vacasa "We have rented houses in Florence for over 10 years. Plus we did all yard work on 1/2 acre property. I cannot imagine a worse experience to have paid for. She signed … Contact Information. With homes on the ocean, the sound, and everywhere in between, Vacasa … Customer service contacts and company information. They know she is an older woman and probably won't do it. When a representative finally decided to bother himself to show up, weeks after the promised date, he had bought the absolute cheapest locks he could find. We most recently rented River Vista Condo (sleeps 4), 1220 Bay Street Unit #303 in Florence. My utility bill was run up to over $400 despite several weeks of instructing them to turn off the AC between reservations. Yelp users haven’t asked any questions yet about Vacasa. We have had a lot of thefts that turned out to be housekeepers. When we started we were renting from Elson Shields (who was great), and then Vacasa took over. Amd when i finally was able to enter the property once again, I found that he had fostered a rat infestation that I had only thought possible in the seediest parts of new york. The housekeeping is terrible. They have a very high property manager and housekeeper turn-over rate. Hood in Rhododendron, Oregon. They didn't pay for garbage and stored their refuse in the garage, where they also kept their oversized huskies chained in cages. She leads an award-winning real estate team that has been serving home buyers and sellers in Long Beach and surrounding communities since 1998. It is also used for homeowners who would like to rent out their property and make a commission. You can have your morning coffee on the balcony and watch the seals, tide come in and out, birds, boats and wildlife on the dunes across the river and in the evening watch the sunset. Vacasa is about the lowest of the low that I have dealt with in vacation rentals. COVID update: Vacasa has updated their hours and services. As mentioned, Vacasa is a vacation rental service where users can find lodging for trips at a lower booking fee than at a hotel. Called Vacasa said they will call me back in a hour. And don't forget, people love to tell you about the horrible service they received but rarely tell you about great service. " Working at Vacasa has given me the ability to maintain a pretty flexible schedule, work from home and make a great income " (in 33 reviews) Vacasa … I still wonder if I should have pursued vicasa for fraud and larceny in the civil courts....After contacting vicasa the only thing that they would do was admit responsibility, apologize profusely, and promised they would replace our locks with new ones. The management higher than the property … I should be checking into a property on Maui, keep asking me for license plate… Terrible Experience! Updated Jan 13, 2021. COVID update: Vacasa has updated their hours and services. Humans....:-), Help, no one answer the phone, been trying for a couple of days. Also I saw at least one camera on the property. Vacasa is a disgrace. It probably depends on the area of the country. 3 reviews of Dana Canfield - Redfin "I worked with Dana when I moved from Northern California to Orange County earlier this year. Best of Alhambra: Find must-see tourist attractions and things to do in Alhambra, California. Their staff is also great, the only downside to Vacasa, is that when they took over, prices really went up. Also I saw at least one camera on the property. Vacasa reported this review for breaching of Trustpilot guidelines. They will then not be helpful in resolving claims for reimbursement for overpriced "vacations" which were horrendous in the extreme. Let me tell you a story.We had tried unsuccessfully to rent my childhood home, located in Dunes City, off and on, for the  past 15 years. US. Vacasa Reviews. They have local teams in each city so if your local group is amazing, the owners will be happy. Vacation Rental Agents, Owned & operated by an active Airbnb Host. Clear All. This is unethical and illegal. Hi Sean, We are sorry to hear about your grandmother's experience. At the time of check-in, I was given an incorrect lockbox code so I couldn’t even get into the house & I had to call Vacasa … There were some deferred maintenance items from when I brought the property; David proactive proposed solutions and found contractors to take care of the work. Hi Lewis, We are so sorry to hear about your experience. I've been incredibly pleased with Vacasa's care for my home. 2 other reviews that are not currently recommended. They kept raising their fees while lowering our profits. This company is a SCAM, stay as far away as you can. From 5,358 Alhambra attractions, Yelp helps you discover popular restaurants, hotels, tours, shopping, and … They didn't pay electricity. It was beginning to become bothersome managing the property and filling it with responsible renters, so we decided to seek the services of vacasa. Not only that, but he installed them in a way which caused the back door to be almost impossible to lock, saying that it was a problem with our door frame, and then and outright refused to replace the lock to the door leading into the garage. I just ended my contract with Vacasa today. We would definitely rent from them again." We try to be as transparent as possible and would never intentionally put our guests in harm's way. They've also helped us update the furnishings. Original: This is a long review, but they're refusing to post my review under our exact rental so I'm taking it to yelp. I had problems with maintenance, cleaning and reservations. Not only do I avoid paying Vacasa's as well as VRBO's/Air BNB's "Service Fees", I will have peace of mind that if something goes wrong or malfunctions, there will be a real live person onsite to help fix it. They also left the keys to the home under a doormat. I started to worry about my reservation based off of the reviews that I read on trustpilot.com. 22 reviews of Vacasa "We spent a lovely week at one of their rentals. Vacasa's reason for reporting This review has been … Are you sure you want to remove this question? Consumers complaining about VaCasa most frequently mention customer service, hot tub and full refund problems. I would say the only downside to this place is that it is right next to the bridge and Hwy 101. We are glad to hear that Vacasa has provided a flexible work schedule for you. We have rented houses in Florence for over 10 years. The only issue we had was letter with checkin instructions did … page 10 $40.00 fee for dogs,which they kept. Their website is super simple to use, which … The rates were a bit higher than other places in Florence, and I hoped that would turn into value. Learn more. We had a lot of damage that was never reported by housekeeping. | Read 121-140 Reviews out of 1,497 Florida, for example, has a great operations team. That said, you can still get a much nicer place to stay when in town if you rent a home, rather than getting a room at a motel in town. If you are an extremely light sleeper, it could be an issue. If you would like to DM us your reservation number, we would be happy to look into what happened. "I booked a last-minute room, and was a bit worried what I would find. I will be contacting my lawyer in the morning. Shannon Jones is a Realtor residing in Long Beach, CA. If you feel that this has not been properly resolved, please DM us with your information so we can investigate further into what happened. That is a fact. When we started we were renting from Elson Shields (who was great), and then Vacasa took over. That family acted as the worst sort of squatters for over six months. Not all of our homes are pet-friendly so we ask that guests call us before their trip when bringing a service animal to a non pet-friendly home to avoid any confusion. Overview VaCasa has a consumer rating of 1.11 stars from 112 reviews indicating that most customers are generally dissatisfied with their purchases. Vacasa treated my family so poorly. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. I was pleasantly surprised - the room was clean and updated,…", Yelp users haven’t asked any questions yet about. We were very happy with this place. 2 years ago, Vacation Rentals, Shannon and her team provide their clients with high quality marketing and excellent service. Their staff is also great, the only downside to Vacasa, is that when they took over, prices really went up. We stayed at the *** **** ** *****, Oregon for 9 nights over Christmas 2020. Search job titles. Vacasa is the most disorganized company that I have ever seen. 28 reviews of Vacasa "We dealt with Lindsey Valentin at Vacasa. Access the headquarters listing for Vacasa here. Vacasa consumer reviews, complaints, customer service. They have an interior design service that can help you source exactly what you're looking for. You can check their reviews on Yelp … Incase you are wondering it's house 15226 after dune delight. 41 reviews of Vacasa "I was given poor instructions over the phone and had to call back to find the key box, after looking all over the parking area. It is a very short walk to the many good restaurants, quaint shops, marina and daily farmers market in Old Town. They didn't pay rent. They managed our property for 2 years on the Oregon coast. It was anything but delightful. The management higher than the property manager are oblivious as to what is actually going on in their company. We are not a litigious sort, and so preferred to cut our losses and evict him. We stayed at an air bnb through vacasa… We stayed at an air bnb through vacasa in … Ultimately this scumbag kicked his foot through a board on our deck amd tried to sue our insurance company. With homes ranging from cozy beach boxes to sprawling multi-family properties, the Outer Banks has a vacation rental for everyone. VRBO policy allowed for a full refund if cancelled within 30 days. Horrible had family come over and got kicked out for having a service dog!!!! It is never our intention to make guests feel unwelcome. I feel betrayed. In the month between giving notice and ending the contract, a cleaner was found entertaining her boyfriend in my home by the police. " Working at Vacasa has given me the ability to maintain a pretty flexible schedule, work from home and make a great income " (in 33 reviews) We had our house on the Oregon coast listed with Vacasa. They managed our property for 2 years on the Oregon coast. Hi Dana, We are sorry to hear that your stay was less than perfect. We had to dispute all charges with the credit card company. Find Reviews Filter. Vacasa is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. In addition to posting false and misleading information online about the properties they offer, they may rent properties with safety and health violations,  or in violation of state law (non-working or nonexistent smoke detectors) as was the case with our recent experience. Horrible had family come over and got kicked out for having a service dog!!!! They used my property as a "placeholder" for a forced move while the people decided which property to move to. Horribly run company. Cleaning fee of $125.00 plus they took $35.00 of the $100.00 rental fee. Instructions did … covid update: Vacasa has provided a flexible work schedule for you $ 100.00 rental.. About vacasa reviews yelp service a board on our deck amd tried to sue our insurance company © 2004–2021 Yelp Yelp! 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